Privacy Policy

1. Introduction

Patel Bird Net Solution Services ("we", "us", "our") respects your privacy and is committed to protecting the information you provide when using our website.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, and how you can contact us regarding your information.

2. Information We Collect

When you contact us or request our services through our website, we may collect information such as:

• Your name
• Your phone number
• Your email address
• Your service requirements
• Your property or service location
• Any message or information you voluntarily submit

We only request information that is reasonably necessary to respond to your enquiry and provide our services.

3. How We Collect Information

Information may be collected when you:

• Submit a contact or enquiry form on our website
• Contact us by phone
• Contact us through WhatsApp
• Send us an email
• Request a quotation or service

4. How We Use Your Information

Information submitted by you may be used for the following purposes:

• To respond to your enquiry
• To contact you regarding requested services
• To provide quotations or service information
• To schedule or coordinate service visits
• To understand your requirements
• To improve our website and customer service

We do not use your information for unrelated purposes without appropriate permission or a lawful basis.

5. Phone and WhatsApp Communication

If you choose to contact us by phone or WhatsApp, the information you provide through those communication channels may be used to respond to your enquiry and provide the requested service.

WhatsApp communication is also subject to WhatsApp's own privacy practices and terms.

6. Email Communication

If you submit an enquiry through our website, the information provided may be sent to our business email address so that we can respond to your request.

We use the information only for legitimate business communication, customer support and service-related purposes.

7. Cookies and Website Data

Our website may use cookies or similar technologies to improve website functionality, security and user experience.

Cookies are small files stored on your device that can help a website remember certain information and understand how visitors interact with the website.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Third-Party Services

Our website may use third-party services or platforms for functionality such as maps, website hosting, analytics, communication, forms or advertising.

These third-party providers may process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of any third-party service you use.

9. Google Maps

Our website may display a Google Maps map to help visitors locate our service area or business location. Google may process certain information when you interact with or load Google Maps.

Your use of Google Maps is subject to Google's applicable terms and privacy practices.

10. Data Security

We take reasonable measures to protect information submitted through our website from unauthorized access, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Data Retention

We may retain enquiry and customer information for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, resolve disputes and comply with applicable legal requirements.

12. Sharing of Information

We do not sell or rent your personal information to third parties.

Information may be shared only where reasonably necessary to operate our business, provide requested services, use essential service providers, or comply with applicable legal obligations.

13. Children's Privacy

Our website and services are intended for general audiences. We do not knowingly request personal information from children for the purpose of providing our services.

14. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of external websites.

Visitors should review the privacy policies of external websites before providing them with personal information.

15. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion of information you have provided to us.

To make a privacy-related request, please contact us using the contact details provided below.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable requirements.

Any updated version will be published on this page with a revised "Last Updated" date.